SHIPPING & RETURNS

shipping

Due to supply chain Issues, there may be delays to your shipping order especially outside of Canada. 

As a small business, Dumb Blonde Hair Co. appreciates your understanding of our realistic fulfilment and shipping timelines. A minimum of 3-5 business days processing time (from order to shipping date) applies for all standard orders. The shipping time for standard orders will be approximately 10 business days. We try our best to process orders as quick as we can.   

Orders will be shipped via Canada Post. Please note Dumb Blonde Hair Co. is not responsible for any duties, fees or taxes that may incur. 

We provide the best shipping solutions for your order on our part. Once an item is handed over for shipping, Dumb Blonde Hair Co. is not liable for any damages, delays, stolen or lost shipments. Please note that shipping costs are non-refundable. 

returns & refunds

All sales are final. Dumb Blonde Hair Co. does not offer returns, exchanges or refunds on any items. There is no returns or refunds due to hygiene and sanitation. In case of an unfortunate event of receiving a majorly damaged item, please email us a photo of the package and item with an explanation as soon as you receive the package. We will replace the order or give you a store credit.